landline fault
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landline fault
04-03-2019 10:33 PM
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I tried to switch from Sky Broadband to Plusnet without a success. The new phone and broadband service by Plusnet which was supposed to be started on 26th Feb, has not started. I called the call center and they opened a ticket -they say question- for the 'external fault' on the phone line and estimated a response date was by end of 3rd March.
I have still no response and no service, and already regret changing to Plusnet.
How can a landline without any problem for the last three years -since we moved in- can suddenly stop due to an 'external problem' just on the date when I switch to Plusnet?
Re: landline fault
04-03-2019 11:46 PM
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This topic has been locked in favour of https://community.plus.net/t5/Home-Phone/landline-phone-and-broadband-not-activated/m-p/1618449/thre....
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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