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jl1066: Phone line dead but broadband still working

jl1066
Not applicable
Posts: 1
Registered: ‎08-08-2015

jl1066: Phone line dead but broadband still working

Phone line dead at my place too (Hastings, South coast). Broadband working fine. Not had a problem before here and have been with Plusnet over three years.
[Moderator's note by Adie (dvorak) changed topic title after split]
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Phone line dead but broadband still working

@jl1066
Our testing isn't showing any faults.
Can you go through the steps here?
http://www.plus.net/support/phone/troubleshooting.shtml
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 28,435
Thanks: 6,262
Fixes: 1,454
Registered: ‎11-01-2008

Re: jl1066: Phone line dead but broadband still working

mod:note
split into its own topic for better visibility.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'