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international calls on call protect

russelld49
Newbie
Posts: 4
Registered: ‎03-09-2016

international calls on call protect

Hello

 

We have Call Protect and have all options turned on (withheld,unavailable, unrecognisable and international) but am now being pestered by calls from real US numbers which are not being screened. All other calls have ceased including calls that just said 'international' but these real numbers seem to be getting through. Any suggestions, ideas, things we are doing wrong.

Thanks

 

3 REPLIES
198kHz
Aspiring Champion
Posts: 3,516
Thanks: 437
Fixes: 13
Registered: ‎30-07-2008

Re: international calls on call protect

Seems odd. Would you be able to quote one of those US numbers?

Remember you are unique - just like everyone else
russelld49
Newbie
Posts: 4
Registered: ‎03-09-2016

Re: international calls on call protect

Last two numbers were 1) 0019377179556 and 2) 001316643120. Upon investigation the first number seems to be a mobile registered in Springfield Ohio and the second is not a real number but has been reported as making scam calls. Thanks for your interest.

198kHz
Aspiring Champion
Posts: 3,516
Thanks: 437
Fixes: 13
Registered: ‎30-07-2008

Re: international calls on call protect

Can't see why Call Protect didn't see those as International.

Hopefully one of the Plusnet team will see this topic tomorrow and will be able to advise further.

Welcome to the forum.  Smiley

Remember you are unique - just like everyone else