incoming call tone continuous Ticket no : 177975876,
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incoming call tone continuous Ticket no : 177975876,
03-07-2018 4:43 PM
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Hi all, new on here.
I have a ticket open for above fault.
Have tried to update the question with the following info via e mail but it wont accept.
Any help appreciated.
Re: incoming call tone continuous Ticket no : 177975876,
03-07-2018 4:58 PM
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Re: incoming call tone continuous Ticket no : 177975876,
03-07-2018 5:58 PM
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Hi Zafira.
I have ran some checks on your line and everything is coming back all clear. Do you get a two tone ring when connected to the master socket or just the extension socket? If it is both sockets, try giving 1571 a call, you might have a voicemail waiting for you.
Please try also connecting to the test socket for me please, as this will help to rule out any internal wiring issues. You can find more information on how to connect to the test socket at https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242
Please let me know how this goes.
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