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if its possible
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if its possible
19-09-2012 12:39 AM
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Could plusnet remove me from anytime calls back to free evening and weekend calls please. If im honest i dont use the phone much, and id prefer to save £4 a month 

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Re: if its possible
19-09-2012 1:02 AM
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I think you should be able to schedule that change yourself. Log in to the Member Centre and click the Product Change link in the top menu. That lists your current products - click the Change my products button and work through the steps.
Broadband and hardware you will want to keep your current product, then on Home Phone select the required change.
Confirm address and engineer appointment are formalities (shouldn't be needed). Confirm upgrade and you are done.
Broadband and hardware you will want to keep your current product, then on Home Phone select the required change.
Confirm address and engineer appointment are formalities (shouldn't be needed). Confirm upgrade and you are done.
David
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Re: if its possible
19-09-2012 10:42 AM
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Hi ukste20, You can do this online through the portal or if you prefer please PM me your username and I will change this for you effective from your next billing date.
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Re: if its possible
19-09-2012 10:46 AM
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yes i managed to do this, thanks again for the info

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