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if its possible

St3
Aspiring Champion
Posts: 2,608
Thanks: 498
Fixes: 5
Registered: 13-07-2012

if its possible

Could plusnet remove me from anytime calls back to free evening and weekend calls please. If im honest i dont use the phone much, and id prefer to save £4 a month Wink
3 REPLIES
Superuser
Superuser
Posts: 9,759
Thanks: 1,146
Fixes: 62
Registered: 06-04-2007

Re: if its possible

I think you should be able to schedule that change yourself. Log in to the Member Centre and click the Product Change link in the top menu. That lists your current products - click the Change my products button and work through the steps.
Broadband and hardware you will want to keep your current product, then on Home Phone select the required change.
Confirm address and engineer appointment are formalities (shouldn't be needed). Confirm upgrade and you are done.
David
LukeAger
Grafter
Posts: 121
Thanks: 5
Registered: 15-02-2012

Re: if its possible

Hi ukste20, You can do this online through the portal or if you prefer please PM me your username and I will change this for you effective from your next billing date.
St3
Aspiring Champion
Posts: 2,608
Thanks: 498
Fixes: 5
Registered: 13-07-2012

Re: if its possible

yes i managed to do this, thanks again for the info Smiley