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i have a call listed as 'other' where the phone no should be shown and it's been charged 20p!

carolmason194
Newbie
Posts: 1
Registered: ‎07-11-2018

i have a call listed as 'other' where the phone no should be shown and it's been charged 20p!

What the hell does 'other' mean where the phone no should be shown??   I've been charged 20p for a phone call to nowhere.  Why?Huh

 

I want it deleted from the bill asap. We had made a call a minute later so are we being charged for just picking up the handset now?

Are plusnet that desperate for money.

 

 

1 REPLY 1
Community Gaffer
Community Gaffer
Posts: 17,713
Thanks: 702
Fixes: 167
Registered: ‎05-04-2007

Re: i have a call listed as 'other' where the phone no should be shown and it's been charged 20p!

Hi there,

 

Apologies for any confusion with the call charges. Items like this are normally due to the use of ringback or reminder call. Did you set either of these prior to making the call just after this?

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff