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home phone number changing

klutchy84
Hooked
Posts: 5
Registered: ‎13-04-2020

home phone number changing

I phoned up this morning about renewing my broadband contract, but was told that my account was broken so had to re-register as a new subscriber with a new user name, everything went well and are currently getting that sorted.

I just got an e-mail an hour ago saying my number is changing on the 12/5/20, is there any way to stop this and keep my old number as I've had it for about 30 yrs.

 

Thank you in advance for the response.

1 REPLY 1
klutchy84
Hooked
Posts: 5
Registered: ‎13-04-2020

Re: home phone number changing

Never mind got through to the costumer service and got it sorted.