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home phone itemised bill

tone2
Newbie
Posts: 8
Registered: ‎25-11-2007

home phone itemised bill

Hi All,  Can anyone point me in the direction for the answer to "Do I get an itemised bill". If I click on that question there is no answer. It is under the heading of," Top five home phone questions." I'm with Onetel at the moment, I view calls and charges on their site and print off, is it the same with Plusnet.
Thanks for your help.
3 REPLIES 3
minkey
Rising Star
Posts: 407
Thanks: 9
Registered: ‎22-07-2007

Re: home phone itemised bill

Yes you do:
http://www.plus.net/support/home_phone/info/general_guide.shtml#19
It looks like the links need a bit of sorting out! Roll_eyes
Edit: The link on the page goes to billing_Guide.shtml#1 not general_gude.shtml#19
Jeff
Not applicable

Re: home phone itemised bill

From the portal, select Phone Calls from the top of the list to the left of the screen, click 'View' and then then the 'Itemised Bill' tab.
tone2
Newbie
Posts: 8
Registered: ‎25-11-2007

Re: home phone itemised bill

Thanks for your help Minkey and Poppy.