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got my new number but no line installed yet rings

crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

got my new number but no line installed yet rings

Hi just setting up my mobile contacts and added my new home number for when the line gets connected and called it and it was ringing panicked and hung up quickly is this correct as I thought it would be dead till OR activate it
2 REPLIES 2
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: got my new number but no line installed yet rings

The ringing tone you hear is auto-generated and has nothing to do with your line being physically connected! I'm not sure how far along the provisioning process your line needs to be to hear it, obviously yours was far enough!
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: got my new number but no line installed yet rings

Thanks Ben
Just wondered as I thought it would be an unobtainable tone.
Will be connected tomorrow OR booked for new line am