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ex-directory

dizzy3492
Dabbler
Posts: 14
Registered: ‎16-01-2015

ex-directory

Does it cost anything to go exdirectory and how do I go about it?
4 REPLIES 4
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: ex-directory

No, and just ask.
For accountability, we'd like you to raise a ticket on your account though. With a request like this we'd remove you from the directory as well as online directories (118 etc), though it can take time for third parties to remove your details.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Starmans
Grafter
Posts: 82
Thanks: 5
Registered: ‎03-03-2015

Re: ex-directory

Curious I'll be joining PN in the next few weeks - will I automatically be ex-directory as I am currently or do I need to request and if so how would I go about that?
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: ex-directory

you should automatically remain ex directory
joclark
Grafter
Posts: 140
Registered: ‎09-03-2015

Re: ex-directory

Hi, Oldjim is correct, you automatically remain ex-directory.  If you would like confirmation of this when your account activates just follow what Chris mentioned earlier. All you need to do it raise a ticket on the account.