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caller identification

stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

caller identification

does not work so how  do i  make this work, and do i have to  pay extra with the any time package,  was o.k with b.t
10 REPLIES
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: caller identification

Caller ID costs £0.99/month and is enabled using the Telephone Control Panel
http://www.plus.net/support/phone/call_features.shtml
stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

Re: caller identification

Quote from: pwatson
Caller ID costs £0.99/month and is enabled using the Telephone Control Panel

I thought it was included in my Anytime package
jim:green quote fixed mod:end
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: caller identification

Nope and never has been which is a cause for many grumbles on here
stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

Re: caller identification

Do you mean to say I have to pay extra for this basic facility
Moderator
Moderator
Posts: 26,538
Thanks: 1,539
Fixes: 100
Registered: 14-04-2007

Re: caller identification

Surprisingly...yes.
Many around here consider it should be a standard feature...myself included.

Customer and Forum Moderator.

Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: caller identification

The trend is for more and more features to be excluded so that the headline advertised price can be as low as possible.
BT will (from tomorrow) stop providing BT Privacy at home with caller display for free  (although you can have it free for a year if you commit to a new 12 month contract). It will cost £1.75 a month which makes the Plusnet £0.99 look good value.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

Re: caller identification

Well as a new Plusnet  phone user I hope I wont have more shocks as Im not really sure what the cost of my package is yet  Plusnet Anytime with unlimited broadband,though I have paid line rental in advance
ThatJeffAgain
Newbie
Posts: 1
Registered: 22-10-2010

Re: caller identification

Primus is £2.50 extra for caller display . I know this because i just bought a call blocker and have just found out it needs caller ID to work properly, which in my opinion. negates the use of a call blocker.
Community Veteran
Posts: 3,380
Thanks: 4
Registered: 18-01-2013

Re: caller identification

Unless their billing system throws a wobbly, you'll find PN are pretty competitive and you shouldn't have any shocks.
Yes the 99p CLID is a bit of a bugbear from me and they did increase the cost of my anytime package by 50p a month last year (which also caused a bit of an outcry) but gave the option for me  to break the contract as part of the increase T&Cs
Not any worse than the majority and better than many hence why I've gone for another 12 months LRS with them.
stathe
Rising Star
Posts: 583
Thanks: 8
Fixes: 1
Registered: 30-07-2007

Re: caller identification

Thanks for the information