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caller display

longinglip
Not applicable
Posts: 1
Registered: ‎26-10-2011

caller display

Just joined plusnet and phone service.When i phone my son my number came  up and said mum and dad calling.When i was with bt and i phoned it said private number Can anyone tell how to stop my number  coming up on his call display----please
2 REPLIES 2
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: caller display

Request Plusnet to place a block on sending your CLI or prefix every number when you dial with 141
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: caller display

Hi longinglip,
I've just placed an order to withhold the number when dialling out for you, that should stop this happening. It should take effect later on today.
If you want to allow the number to be seen just dial 1470 before the number you want to call, and it'll be visible for that call only.
Hope that helps Smiley