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answering machine

Posts: 1
Registered: 21-04-2017

answering machine

I Can't use my answering machine since joining Plusnet. Does 1571 need to be disabled, if so can this be done

Posts: 1,269
Thanks: 108
Fixes: 10
Registered: 02-08-2007

Re: answering machine

You need to adjust your machine so it picks up call, after say 4 rings. Simples!
If you're unable to do that you'll need to contact PN to disable 1571; use the CHAT facility, it's quicker.

Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 360
Fixes: 114
Registered: 22-08-2015

Re: answering machine

Hi there Charlie


I am sorry to hear that Voicemail 1571 is interfering with your answering machine.

You can turn off call features by going to and the feature will be disabled within 1 working day.


If you have any problems, please feel free to let me know.

I'm joining the Plusnet Help Team as of May. As such, I now have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support