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You currently have an order in progress to add call features

FIXED
OldTrees
Dabbler
Posts: 11
Thanks: 3
Registered: ‎27-06-2022

You currently have an order in progress to add call features

Hi, I’ve been waiting for voicemail to be activated for some time now but it hasn’t happened.

 

Is ther anyway that a member of staff can nudge it please?

 

Thanks 

 

Jeff

4 REPLIES 4
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: You currently have an order in progress to add call features

Hiya @OldTrees

 

I'm really sorry to hear this and I want to get right on this for you. Is this for your broadband account or a mobile one? 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
OldTrees
Dabbler
Posts: 11
Thanks: 3
Registered: ‎27-06-2022

Re: You currently have an order in progress to add call features

Thanks for your help. It's my home line as a part of my broadband package.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: You currently have an order in progress to add call features

Fix

Sorry for the delay, I've placed an order to activate voicemail for you and it should be good to go within an hour. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
OldTrees
Dabbler
Posts: 11
Thanks: 3
Registered: ‎27-06-2022

Re: You currently have an order in progress to add call features

Many thanks.

 

Jeff