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Xmas Day, Boxing Day, New Years Day?

daro2096
Grafter
Posts: 81
Registered: ‎05-06-2014

Xmas Day, Boxing Day, New Years Day?

Do these days count as weekend rate?
9 REPLIES 9
Townman
Superuser
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Registered: ‎22-08-2007

Re: Xmas Day, Boxing Day, New Years Day?

No, have not done for many years, going back to before BT was broken up and opened up to competition.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

barnyandpippa
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Registered: ‎05-10-2007

Re: Xmas Day, Boxing Day, New Years Day?

I bet they don't, that would be reasonable and you don't get that from PlusNet; they'll be grabbing for whatever cash they can make on a high call day.
Townman
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Re: Xmas Day, Boxing Day, New Years Day?

No, these decisions are made by Ofcom.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

barnyandpippa
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Registered: ‎05-10-2007

Re: Xmas Day, Boxing Day, New Years Day?

Fact or opinion? This sort of post would be much more credible with a citation.
Townman
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Re: Xmas Day, Boxing Day, New Years Day?

Ofcom could direct the industry not to charge "normal day" rates on bank holidays.  This is something they have decided not to do.  Further PlusNET call charging is based on BTOR billing rates, which are not variable on bank holidays.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

barnyandpippa
Rising Star
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Registered: ‎05-10-2007

Re: Xmas Day, Boxing Day, New Years Day?

Quote from: Townman
No, these decisions are made by Ofcom.

Quote from: Townman
Ofcom could direct the industry not to charge "normal day" rates on bank holidays.  This is something they have decided not to do.

So they make the decisions but they don't?
Quote from: Townman
Further PlusNET call charging is based on BTOR billing rates, which are not variable on bank holidays.

BTOR are a supplier. PN could choose to pass thecharges on in any way that they liked.
Still no citations to corroborate your conjecture.
daro2096
Grafter
Posts: 81
Registered: ‎05-06-2014

Re: Xmas Day, Boxing Day, New Years Day?

No official reply from PlusNet? Angry
Oldjim
Community Veteran
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Registered: ‎15-06-2007

Re: Xmas Day, Boxing Day, New Years Day?

Chris
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Registered: ‎05-04-2007

Re: Xmas Day, Boxing Day, New Years Day?

Quote from: daro2096
No official reply from PlusNet? Angry

We likely didn't reply as Townman had already provided the relevant answer, those days do not count as weekend rate.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.