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Withholding number

Lyne
Hooked
Posts: 8
Registered: ‎03-10-2018

Withholding number

I want my number withheld when calling, but simply cannot get the chat/raise a question thing to work. It's usually just grey and unavailable, but on rare occasions if it does start, it just says you're in a queue until it times out.

3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,642
Thanks: 2,662
Fixes: 39
Registered: ‎30-07-2008

Re: Withholding number

One of the PN staff will be able to arrange this facility when they see your post.

Note, though, that it's available with or without the 1470 overrride, so maybe post a reply to indicate which you require.

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)
Lyne
Hooked
Posts: 8
Registered: ‎03-10-2018

Re: Withholding number

I have received a message on an existing ticket and replied requesting withholding with 1470 over ride. Many thanks.

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,688
Thanks: 337
Fixes: 77
Registered: ‎22-01-2018

Re: Withholding number

Hi @Lyne,

 

Thank you for replying to the ticket, we really appreciate it. I have now responded confirming this has been completed.

 

Please don't hesitate to get back in touch if you have any further queries.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team