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Will transferring my line rental provider away from PN trigger an ADSL cease?

techguy
Grafter
Posts: 2,540
Registered: ‎12-09-2008

Will transferring my line rental provider away from PN trigger an ADSL cease?

I have already moved my ADSL away from PN and am intending to move the line to another provider when my contract is up who like PN resells BT service but one of the FAQs on my new ISP's page indicates if any change is made to the PSTN account such as change of name (or anything else) an automatic cease is triggered and I would have to pay to have ADSL reprovisioned, is this correct.
I raised a ticket with them and they replied they were not sure.
6 REPLIES 6
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Will transferring my line rental provider away from PN trigger an ADSL cease?

No.
Only if its a fully unbundled MPF LLU supplier.
Otherwise your broadband would have been ceased when you moved your phone service to us Smiley
dvorak
Moderator
Moderator
Posts: 24,797
Thanks: 4,489
Fixes: 1,139
Registered: ‎11-01-2008

Re: Will transferring my line rental provider away from PN trigger an ADSL cease?

In September the answer could be totally different  Tongue
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If it fixed it click 'This fixed my problem'
techguy
Grafter
Posts: 2,540
Registered: ‎12-09-2008

Re: Will transferring my line rental provider away from PN trigger an ADSL cease?

Yeah thought so as its only a change of service provider for a PSTN circuit
but SPF is?
techguy
Grafter
Posts: 2,540
Registered: ‎12-09-2008

Re: Will transferring my line rental provider away from PN trigger an ADSL cease?

Oh no its moving come September.
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Will transferring my line rental provider away from PN trigger an ADSL cease?

Who are you moving the phone to?
It shouldn't generate a cease.
techguy
Grafter
Posts: 2,540
Registered: ‎12-09-2008

Re: Will transferring my line rental provider away from PN trigger an ADSL cease?

The phone cooperative