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Will adding Anytime Calls package affect my broadband bill

gabthoms
Not applicable
Posts: 1
Registered: ‎07-09-2014

Will adding Anytime Calls package affect my broadband bill

Hi, I am currently on a discounted rate for my broadband and am on the free evenings and weekends phone package. I would like to change my phone package to the anytime calls package but do not want to mess up my discount on my broadband. Can I add anytime calls without losing my discount on broadband?
Thank you
3 REPLIES 3
daveplus
Pro
Posts: 628
Thanks: 132
Fixes: 10
Registered: ‎25-08-2010

Re: Will adding Anytime Calls package affect my broadband bill

No, but you can double-check by going to the Product Change page in the Members Centre and try the effect of adding it.
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,370
Fixes: 75
Registered: ‎06-04-2007

Re: Will adding Anytime Calls package affect my broadband bill

There is always a risk that changing your package will remove currently set discounts even though the discount is applied to the broadband and not the phone component. However if that happens I'd expect Plusnet staff here to add them back for you.
If you want to add Anytime Calls I suggest going ahead. It will take effect on your next billing date.
David
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Will adding Anytime Calls package affect my broadband bill

Hi gabthoms,
This should not affect your broadband discounts at all. However let me know if you have any problems.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet