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Will I have any downtime inbetween changeover?

englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Will I have any downtime inbetween changeover?

Moving to Plusnet Fibre and phone next week will i have any downtime in both?
3 REPLIES 3
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Just Called 17070 and got this reply...Will it affect my new install

Duplicate post in broadband section removed
englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Re: Will I have any downtime inbetween changeover?

well looks like there is downtime as I have no telephony service!!!!!!! thanks PN
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Will I have any downtime inbetween changeover?

Hi - as your order is due to complete today it's possible that an engineer has pulled your cable from your old provider's equipment and not yet plugged into into the Openreach equipment. Please keep an eye on it and let us know if you experience any issues once you receive the 'order complete' notification - hopefully this won't be too long.