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Why doesn't Plusnet "Call Protect" block known scammers?

Daisybank
Dabbler
Posts: 16
Thanks: 5
Registered: ‎14-01-2017

Why doesn't Plusnet "Call Protect" block known scammers?

I have just taken yet another scam call from 02035140753, which a cursory Google search, shows has been reported as a known scammer since about June.

 

If the internet knows this to be a scam caller, what does it take to get Call Protect to update its database of known scam numbers?

 

 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 7,532
Thanks: 810
Fixes: 319
Registered: ‎01-01-2012

Re: Why doesn't Plusnet "Call Protect" block known scammers?

Thanks for your post @Daisybank

I've asked our products team for an answer on this as I'm not aware of the answer myself.

As soon as I know more I'll update this thread further

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team