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Who do I contact if phone line physically damaged
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Who do I contact if phone line physically damaged
18-07-2011 12:38 AM
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With all this really bad weather, who do I contact if phone line physically damaged, ie blown down ?
Is it PlusNet, BT, Openreach, on my mobile, as obviously I will have lost home phone and broadband.
Is it PlusNet, BT, Openreach, on my mobile, as obviously I will have lost home phone and broadband.
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Re: Who do I contact if phone line physically damaged
18-07-2011 7:35 AM
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you contact the people who you pay your phone bill to
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Re: Who do I contact if phone line physically damaged
18-07-2011 5:19 PM
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Hi there,
As pierre_pierre says you need to tell your phone provider who'll raise the fault to you as a damage report. As in your case that's us, please let us know if anything does happen and we'll get it raised for you.
As pierre_pierre says you need to tell your phone provider who'll raise the fault to you as a damage report. As in your case that's us, please let us know if anything does happen and we'll get it raised for you.
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Re: Who do I contact if phone line physically damaged
18-07-2011 5:28 PM
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Thanks, just forward disaster planning !
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Re: Who do I contact if phone line physically damaged
19-07-2011 4:41 PM
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Raise a fault now and by the time Openreach get round to it you will most probably have a fault

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- Who do I contact if phone line physically damaged