Which is which on the new products
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Which is which on the new products
01-03-2009 1:38 AM
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"includes all calls to UK landlines"
but here
http://www.plus.net/support/phone/home_phone/info/call_charges_guide.shtml
there is the following
"Anytime Calls to standard UK landline numbers beginning with 01, 02 or 03 for first 240 minutes of billing period"
ie only the first 240 minutes free NOT all calls.
So which is the package connected to Anytime or Anytime+
which is described as
"Anytime+
Calls to standard UK landline numbers beginning with 01, 02 or 03
300 minutes of calls to Top 20 International Destinations (landlines only)"
And if it is to Anytime with restricted calls to first 240 minutes what is the cost to Anytime+?
.........................proud" say Pnet.
Re: Which is which on the new products
01-03-2009 9:46 AM
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Quote 2 #
# Evening and weekends product included calls are to standard UK landline numbers beginning with 01, 02 & 03. Evenings are from 18:00-08:00 Mon-Fri. Weekends are 18:00 Fri - 08:00 Mon. All calls outside of your inclusive minutes are subject to minimum charges. All inclusive calls have a maximum free call length of 60 minutes for 01, 02, 03 and Plusnet Home Phone customers, and 30 minutes for international numbers. After this they will be charged at the standard prevailing rate. Please check the Home Phone FAQs for more details about Home Phone call charges.
Dont forget the 60 min limit on the call lenght.
I didnt think the 240 any time was still current, they must have bought it back, I am on the 240 plan
Re: Which is which on the new products
01-03-2009 3:47 PM
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The front page says Anytime is anytime calls in UK, does not imply restrictions. If you can find the list I pointed to, no links from that paragraph you pointed out to that page, then Anytime is now back to the 240 minutes and is not what is implied with the product description on the front page. Also there is described this new product Anytime + , but no costing on that, this product seems to be the old Anytime product.
As I said, which one does go with the product, and what is the cost for Anytime+?
.........................proud" say Pnet.
Re: Which is which on the new products
01-03-2009 4:52 PM
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I think you've spotted a typo
Re: Which is which on the new products
02-03-2009 10:39 AM
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.........................proud" say Pnet.
Re: Which is which on the new products
02-03-2009 10:43 AM
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This is an error on the sales pages. The product you get is actually Anytime+, the old Anytime product is no longer available. We've got a fix for this in the testing stack at the moment.
Re: Which is which on the new products
03-03-2009 2:48 PM
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.........................proud" say Pnet.
Re: Which is which on the new products
04-03-2009 11:40 PM
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But have to say that I cannot find any link from that front page offer which tells a prospective customer what Anytime+ is.
The immediate references say that it includes all UK landline calls, NOTHING about international calls and whilst there is a reference at the bottom of the page to International calls, nothing says how much or to where with no link to a page which defines Anytime+ that I can find. This site advertising is not supposed just to be for customers who already have some knowledge but so that potential new customers can see the products features, easilly I would have thought.
.........................proud" say Pnet.
Re: Which is which on the new products
05-03-2009 1:04 AM
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If you follow the "find out more" link under Broadband and Home Phone Packages, you can then follow the "more info" link under any of the Phone bits of the packages and you should get - http://www.plus.net/support/phone/home_phone/info/
Select 'Home Phone Call Charges Guide' and you have an outline of the packages, with links to the Tariff pdf.
Re: Which is which on the new products
06-03-2009 12:15 AM
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.........................proud" say Pnet.
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