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Where is Plusnet Call Protect web page?

PT206
Dabbler
Posts: 10
Thanks: 4
Fixes: 1
Registered: 16-03-2015

Where is Plusnet Call Protect web page?

Can't find it on the Home Phone Control panel as the feature page mentions, so where the hell is it?

 

 

6 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,435
Thanks: 504
Fixes: 188
Registered: 01-01-2012

Re: Where is Plusnet Call Protect web page?

We don't have a web page for it at this moment in time.

Any changes have to be made using your phone handset

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Where is Plusnet Call Protect web page?

https://www.plus.net/plustalk/index.php?page=wlr_add_call_features

should be here but I can't see any way of adding it

PT206
Dabbler
Posts: 10
Thanks: 4
Fixes: 1
Registered: 16-03-2015

Re: Where is Plusnet Call Protect web page?

Is there any plans to add this, as editing a list of upto 100 blocked callers may get a little grinding if you have to do it one by one over the phone.

Surely an online list would be much easier to edit.

 

Plusnet Help Team
Plusnet Help Team
Posts: 5,435
Thanks: 504
Fixes: 188
Registered: 01-01-2012

Re: Where is Plusnet Call Protect web page?

I don't believe there are any plans yet but I will pass your feedback on.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Gewitty
Dabbler
Posts: 12
Thanks: 3
Registered: 14-05-2016

Re: Where is Plusnet Call Protect web page?

I'd like to add my voice to this issue. It is extremely inconvenient trying to manage the blocked caller list via a phone. The very obvious and logical solution is to have access via a web page.

Can we please see this feature enabled in the near future.

 

jclomp
Newbie
Posts: 1
Registered: 28-11-2017

Re: Where is Plusnet Call Protect web page?

I am not the first to ask for a Call protect web page to manage blocked numbers and I bet I will not be the last.  The absence of a web page goes far to cripple a very useful facility.  This is especially the case since it is evidentlyimpossible to get a full list of blocked numbers via 1572.  Call protect is important to me and I would be prepared to pay for the facility of a web page to manage it.  It cannot be that difficult and I am afraid that I will have to consider leaving PlusNet for BT unless you provide it.