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What does Late Rated mean

dallday
Grafter
Posts: 32
Thanks: 5
Registered: ‎06-10-2015

What does Late Rated mean

What does the Late Rated column mean on the calls billed and unbilled list ?

2 REPLIES 2
DS
Seasoned Champion
Posts: 2,307
Thanks: 504
Fixes: 22
Registered: ‎06-01-2017

Re: What does Late Rated mean

Hmm, good question.

I always thought it meant that because our calls made don't show for a further 24 hours after making that/those call(s), that some calls could fall into the next billing month.

Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: What does Late Rated mean

Hi @dallday

 

Thank you for getting in touch regarding the call charges on your online account.

I can confirm @DS is correct. As calls made don't show for a further 24 hours after making them, some calls fall into the next billing month.

 

I hope this is helpful and if you need any further assistance then please feel free to get in touch.