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What Charge Rate code is my call?

Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

What Charge Rate code is my call?

The post http://community.plus.net/forum/index.php/topic,115999.0.html is now completely out of date since July 1st 2015.
The cost of all the Plusnet tariffs can be found on Plusnet's Call tariffs page.
But for the Service Number Call Rates, you need to look up the Service Charge Rate Code first, and then look in the "Destination" column under the relevant Service Number group in "Service Numbers beginning 084, 087, 09 and 118" on Plusnet's Tariff page.
You can use Magenta Systems Code Look or BT's database as follows -
For 08xx numbers, download a pdf from http://www.bt.co.uk/pricing/current/Call_Charges_boo/1632_d0e5.pdf
For 09xx numbers, download a pdf from http://www.bt.co.uk/pricing/current/Call_Charges_boo/1633_d0e5.pdf
For 116 & 118DQ numbers, go to http://www.bt.co.uk/pricing/current/Call_Charges_boo/1634_d0e5.htm#1634-d0e
on those BT pages, only the first two columns are relevant.
Outside inclusive minutes, please note now, that the Service Cost for 0845 numbers may be between 0 & 7ppm, & 0870 between 0 & 13ppm (both determined by the next 3 digits) or both may have a charge per minute after the first 60 seconds of, 5p or 10p and/or a per call charge of 5p or 10p
Charge Rate codes for Other numbers, again use Magenta Systems Code Look or -
For 07xx numbers, go to http://www.bt.co.uk/pricing/current/Call_Charges_boo/1631_d0e5.htm#1631-d0e5
For 05xx numbers, go to http://www.bt.co.uk/pricing/current/Call_Charges_boo/0025_d0e5.htm#0025-d0e5
Note current 03xx numbers are given  the Charge rate code g21 by BT, but are charged the same as 01 & 02 numbers.
Please note, 101 the Police non-emergency number is Charge rate ff31, 15p fixed fee.
PRS stands for Premium Rate Services.
Which particular numbers fall into the Plusnet INFORM category is not known BUT you may note that individual SC Rate codes can crop up in several sections, however the cost is always the same whichever section it is in.
Plusnet's Tariff page is currently missing the price for c, d, & g6 Charge Rates.
Also missing are all Charge Rates fm most of which are UK Mobiles - but not all, and  It is unclear if calls to Isle of Man & Channel Island mobiles are charged as UK mobiles but it is presumed that they are as the Tariff page says "UK rates include calls to the Channel Islands".
5 REPLIES 5
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,192
Thanks: 1,449
Fixes: 255
Registered: ‎25-03-2015

Re: What Charge Rate code is my call?

Thanks for that AO!
I've requested for this to be stickied.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
chrisco
Grafter
Posts: 317
Registered: ‎31-07-2007

Re: What Charge Rate code is my call?

What about 0344? I'm on Anytime International tariff are those numbers included? I have looked at the tariff info & those are not mentioned.
dvorak
Moderator
Moderator
Posts: 28,520
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Registered: ‎11-01-2008

Re: What Charge Rate code is my call?

03 are included in call plans
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
chrisco
Grafter
Posts: 317
Registered: ‎31-07-2007

Re: What Charge Rate code is my call?

Smiley Thanks!
racquel
Grafter
Posts: 181
Thanks: 4
Registered: ‎21-11-2008

Re: What Charge Rate code is my call?

Thanks so much for this - helped me find why a call to an 05603 VOIP number fell outside my package and cost me 25p!