Weeks without phone
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Weeks without phone
30-06-2012 12:44 PM
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PN response 19th Jun:
Test Result: Fail - Fault located between DP and customer apparatus (no appointment required)
Description: FAULT - Dis In Network
PN told me that fault should be rectified by 17:00 on Fri 22/06/12.
PN informed me that they will now need access to my property.Arranged for Fri 29/06/12 between 1-6pm.Took afternoon off work. No show-not even a call to explain why.E-mailed PN at 6pm last night.No reponse.
What a terrible service! I have had to continually chase PN.
I have had a phone in various guises for over 40 yrs and have NEVER experienced a service like this.Atrocious!
Re: Weeks without phone
30-06-2012 6:58 PM
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Re: Weeks without phone
02-07-2012 4:43 PM
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I thought I'd take a quick look at your account. I can see this was resolved over the weekend.
I trust all is well now but do let me know if you have any further questions or concerns.
Re: Weeks without phone
03-07-2012 8:14 PM
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dick:quote
Re: Weeks without phone
04-07-2012 10:43 AM
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Re: Weeks without phone
04-07-2012 6:13 PM
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Re: Weeks without phone
04-07-2012 6:14 PM
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http://community.plus.net/forum/index.php/topic,105375.0.html
Re: Weeks without phone
04-07-2012 7:57 PM
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Quote from: computing50yrs I lost my telephone service for a week although I still had broadband, Open reach eventually found that 1 wire of the pair had become disconnected in the below ground box some distance from my premises - comment from the engineer that broadband will still work over 1 wire
Correct, it will; though not very well and with a very poor sync speed.
Re: Weeks without phone
05-07-2012 1:46 PM
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Re: Weeks without phone
06-07-2012 5:17 PM
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