We are about to cease your phone line scam?
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We are about to cease your phone line scam?
21-06-2018 8:56 AM
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I've just received a recorded message "we are BT and are about to cease your phone line today, press one....." in an american accent. Is this the latest scam? 02861084210
To be is to do - Kant
do be do be do - Sinatra
Re: We are about to cease your phone line scam?
21-06-2018 10:06 AM
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Hi @PeterLoftus,
I can confirm that this was a scam call. If you've not done so already, it might be worth looking into adding Plusnet Call Protect to your line. This is a free call feature that automatically blocks calls from known nuisance callers and you can also choose to block individual numbers and types of numbers (e.g. international or withheld numbers.)
If you'd like more information on Call Protect, please see the page here. This page also includes a link to add Call Protect to your account.
Re: We are about to cease your phone line scam?
21-06-2018 10:16 AM
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I just wonder what personal details they were after - there must be some and an ulterior motive.
I would have carried on and just given them fake details.
Re: We are about to cease your phone line scam?
21-06-2018 10:58 AM
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I had a series of similar calls about 2 months ago; They claimed they were from BT Technical Dept and that my internet connection was compromised so I would be disconnected!!
Re: We are about to cease your phone line scam?
21-06-2018 11:11 AM
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I had one about 6 months back to my parents - the old "We're from BT, there is a problem with your internet connection".
I knew there wasn't, and this is on our PlusNet connection. So I like to question them:
Me: What problem have you identified? Who is my ISP?
Them: BT.
Me: What division of BT are you from, there are three I believe. (I didn't tell them what).
Them: I don't understand.
Me: You don't understand what company you work for?
(Call gets cut off)
Funny though.
Re: We are about to cease your phone line scam?
21-06-2018 12:09 PM - edited 21-06-2018 12:11 PM
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why I said is it a new scam was because it was a recorded message not a live call! If I clicked 1 I'd probably have been charged
To be is to do - Kant
do be do be do - Sinatra
Re: We are about to cease your phone line scam?
21-06-2018 5:55 PM
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Re: We are about to cease your phone line scam?
22-06-2018 11:28 PM
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@PeterLoftus wrote:
why I said is it a new scam was because it was a recorded message not a live call! If I clicked 1 I'd probably have been charged
No, it's not possible to be charged while you're on an incoming call.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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