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Voicemail

zoomyzoomy
Newbie
Posts: 4
Registered: ‎09-12-2009

Voicemail

Voicemail is included as a free item on my telephone package but I want to turn it off -  how can I do this and what are the costs, if any ?
2 REPLIES 2
alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: ‎17-10-2007

Re: Voicemail

Did you ask for this free feature to be turned on? It is only supposed to be turned on at your request.
"Although Voicemail (1571) is free, you'll need to add it via the Telephone Control Panel before you can use it" http://www.plus.net/support/phone/call_features.shtml
Raise a ticket online or phone customer service and ask for it to be removed. I have never heard of a charge being made to remove a feature.
zoomyzoomy
Newbie
Posts: 4
Registered: ‎09-12-2009

Re: Voicemail

Thanks Alan, I have just turned it off via the Telephone Control Panel as you suggested. Your help is much appreciated.