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Voicemail not working

FIXED
redders
Newbie
Posts: 3
Registered: ‎02-02-2018

Voicemail not working

I have been with plusnet since august last year but still have not managed to get voicemail to work,it keeps saying it is not available on my line.It gives me the option to order it but it still does not activate.
4 REPLIES 4
redders
Newbie
Posts: 3
Registered: ‎02-02-2018

Re: Voicemail not working

I have just checked again and it still says no voicemail on this phone line despite me ordering it again a few days ago.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Voicemail not working

Fix

Apologies for the delayed response.

It looks like the voicemail wasn't ordered on our suppliers systems.

I've placed a order to add this and it should be up and running in the next hour or so.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
redders
Newbie
Posts: 3
Registered: ‎02-02-2018

Re: Voicemail not working

Thank you very much it is now working.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Voicemail not working

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team