when I joined up I selected to have voicemail on my home phone (the basic free voicemail)
Checking the 'Home Phone Control Panel' I can see voicemail is considered active (little green box)
But when I dial 1571 on my phone I get the 'this line does not have an message service' message.
Is there a way I can get the free voicemail turned on?
Fixed! Go to the fix.
Welcome to the community forums @Bargy
It doesn't look like your voicemail feature is active on your phone line so I've put that through now.
It should be working within a few hours. Sorry for the inconvenience caused.