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Voicemail not working (though showing as active on account)

FIXED
RolloTreadway
Newbie
Posts: 3
Registered: ‎13-05-2017

Voicemail not working (though showing as active on account)

Hi,

I probably should have noticed this before, given I've been a plusnet customer six months now, but eh, I guess I don't get many calls on my landline these days.

Anyway, it seems that I don't have any 1571 voicemail, despite that showing as active on my account. It might be useful, once in a while, so is there any chance this could be fixed?

Or am I doing something wrong? I often am.

Many thanks.

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,215
Thanks: 1,079
Fixes: 407
Registered: ‎01-01-2012

Re: Voicemail not working (though showing as active on account)

Fix

Not sure why that's happened but I've placed a order to fix it for you.

It should be up and running in the next hour or so.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
RolloTreadway
Newbie
Posts: 3
Registered: ‎13-05-2017

Re: Voicemail not working (though showing as active on account)

Thanks! That seems fine now.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,215
Thanks: 1,079
Fixes: 407
Registered: ‎01-01-2012

Re: Voicemail not working (though showing as active on account)

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team