Voicemail not working (though showing as active on account)

[#1]

Hi,

I probably should have noticed this before, given I've been a plusnet customer six months now, but eh, I guess I don't get many calls on my landline these days.

Anyway, it seems that I don't have any 1571 voicemail, despite that showing as active on my account. It might be useful, once in a while, so is there any chance this could be fixed?

Or am I doing something wrong? I often am.

Many thanks.

[#2 · Accepted solution]

Not sure why that's happened but I've placed a order to fix it for you.

It should be up and running in the next hour or so.

[#3]

Thanks! That seems fine now.

[#4]

Glad to hear it!