Voicemail Extra

[#1]

Hi,
When do I expect my Voicemail Extra to be activated?
Regards,
Oli

[#2]

Hi there Oli,
Sorry for the delay regarding this, there's been an issue with your order. The good news is that I've been able to manually place an order for you and that should complete within the next few hours.
Adam

[#3]

Hi,
It's been more than a month since I requested the voicemail extra addon but it's has still not been enabled
"Voicemail Extra  [ Awaiting activation ] £3.00 per month Information
Voice Mail Extra is not included in our Features bundle."
Can you please cancel the request as I do not require the add-on anymore?
Regards,
Oliver

[#4]

Hi there, it looks like it's now been activated and added to your account - as such if it needs removing please do so via the talk add ons page in your members centre on our website, thanks very much. Really sorry it took so long to activate though.

[#5]

I am still getting this message
"You currently have an order in progress to add call features
Your call feature(s) will be added to your account on the next working day.
Please note: If you've requested to add any call features, you cannot add or remove any further features until this is complete. "
"Voicemail Extra  [ Awaiting activation ] £3.00 per month"

[#6]

Beg pardon, sorry about that - I'll get one of our team to have a look at it for you and get it removed.

[#7]

Is this the same issue that was 'going to be fixed' in January?
http://community.plus.net/forum/index.php/topic,109802.msg940013.html#msg940013

[#8]

Any update on this?

[#9]

The bulk fix is due to be rolled in the next week or two, it has been delayed a couple of times in the final stages of testing; we're currently waiting for improved communications to be prepared to inform the correct customers.
@ olisun
I've just fixed your call features but the bodge tool broke your LRS. I'm putting discounts on for the same duration as your LRS to cover you for the same period so you won't lose out - you'll just see another line item on your invoice with the discount instead of a zero-rated line rental - I hope that's OK for you (and this is why we prefer to wait for the bulk fix where this problem won't happen!)
Edit: I found someone who could fix your LRS so that's back as it is
Edit2: Cleanup script is running as I type