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Voicemail/1471

FIXED
southken
Rising Star
Posts: 139
Thanks: 18
Fixes: 2
Registered: ‎17-07-2010

Voicemail/1471

Hi, I'm new to Plusnet phone, so excuse the question!  The dialling tone is intermittent which I think means there's a message.  Do I dial 1571 to get the message and is there a charge for this?  Will it be deleted after a certain amount of time? Also, is there a charge for the 1471 service?

Thanks.

2 REPLIES 2
198kHz
Seasoned Hero
Posts: 5,737
Thanks: 2,790
Fixes: 41
Registered: ‎30-07-2008

Re: Voicemail/1471

Fix

@southken 

Yes, the stuttered dial tone is indicating that you have at least one message waiting. There is no fee for dialling 1571 to retrieve the message(s). After each one, you can delete by pressing 3, store for a fixed period (can't remember how long just now) by pressing 2, or repeat the message by pressing 1.

Any messages not retrieved will just stay there until they are.

1471 is included with line rental, and is free to use.

EDIT: Note that stuttered dial tone is also used when other services are in operation eg Call Divert.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
southken
Rising Star
Posts: 139
Thanks: 18
Fixes: 2
Registered: ‎17-07-2010

Re: Voicemail/1471

That's great, thanks very much for the information.