Voice service dead but broadband fine
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Voice service dead but broadband fine
29-10-2014 1:21 PM
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Re: Voice service dead but broadband fine
29-10-2014 3:13 PM
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It looks like this has been picked up and we have an ERT of 01/11/2014 for you.
Hopefully it gets fixed soon.
Matty
Re: Voice service dead but broadband fine
02-11-2014 11:55 AM
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Re: Voice service dead but broadband fine
03-11-2014 4:54 PM
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Re: Voice service dead but broadband fine
04-11-2014 9:19 AM
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Our suppliers informed us that your phone line was being affected as part of a Major Service Outage and that it's now been resolved. Can you confirm that you now have a dialtone and can make outgoing and receive incoming calls?
If this isn't resolved we'll need to re-raise this to our suppliers for further investigation.
Re: Voice service dead but broadband fine
04-11-2014 9:51 AM
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Re: Voice service dead but broadband fine
04-11-2014 10:57 AM
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I'll get that picked up for you and escalated back to our suppliers. The ticket will be updated with further information.
Re: Voice service dead but broadband fine
06-11-2014 1:09 PM
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Re: Voice service dead but broadband fine
06-11-2014 5:01 PM
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Re: Voice service dead but broadband fine
06-11-2014 5:20 PM
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Re: Voice service dead but broadband fine
06-11-2014 5:30 PM
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I've escalated the ticket back to you, however, if there are any other problems don't hesitate to let us know!
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