Voice mail on new landline not working

[#1]

Switched to plusnet from Sky last week. Control centre says voice mail active. Callers cannot leave messages. When dial 1571 message tells me the line does not have messaging service. Have tried codes found in another thread. It did not work

[#2]

Thanks for getting in touch and welcome to Plusnet. Sorry that your voicemail isn't working, I've just re-ordered that for you and it should be available in a few hours.