Voice line fault - ticket #78958395

[#1]

This matter is linked to the follow thread here:
http://community.plus.net/forum/index.php/topic,110799.msg1054544.html#msg1054544
Seeing as this is a specific question regarding the voice line I thought it would be best to post here.
Do PlusNet do free diversion of calls to an alternative number when there is a voice line issue?

[#2]

Pretty sure they do not.

[#3]

No, sorry, we don't. This isn't possible to implement with the existing call rating platform.