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Viewing Calls

Mayfly
All Star
Posts: 1,544
Thanks: 402
Fixes: 1
Registered: ‎04-06-2009

Viewing Calls

I am on PN home phone any time calls.  Is there the option of viewing what calls I have been billed for please?
17 REPLIES 17
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,940
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Registered: ‎27-04-2007

Re: Viewing Calls

Itemised billing is available on the member centre, just log in and head straight for "view my phone bill"
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Mayfly
All Star
Posts: 1,544
Thanks: 402
Fixes: 1
Registered: ‎04-06-2009

Re: Viewing Calls

Aha - found it thanks.  Smiley
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,940
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Registered: ‎27-04-2007

Re: Viewing Calls

No problem Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
johnoconnell
Newbie
Posts: 8
Registered: ‎27-08-2010

Re: Viewing Calls

Is there an option to download a bill as a file, say like a PDF?
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Viewing Calls

The only option is to download  your calls as csv file - at the bottom of this page https://portal.plus.net/plustalk/index.php?page=wlr_itemised_billing&view_bill_date=
jkerr82508
Grafter
Posts: 62
Thanks: 1
Registered: ‎25-06-2007

Re: Viewing Calls

You could print the page as a pdf file. On linux, your distro probably provides a cups-pdf package. On Windows, I use:
http://www.cutepdf.com/products/cutepdf/writer.asp
Jim
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,940
Thanks: 624
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Registered: ‎27-04-2007

Re: Viewing Calls

I think this may have cropped up in discussion previously, but would anyone find it helpful if we provided an itemised phone bill as a PDF?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Oldjim
Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Re: Viewing Calls

Yes
It would make it much easier to store and view historic bills
Strat
Moderator
Moderator
Posts: 31,296
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Registered: ‎14-04-2007

Re: Viewing Calls

Yes from me too for the same reason Smiley

Customer and Forum Moderator. Windows 10 Firefox 105.0.1 (64-bit (64-bit)


Anonymous
Not applicable

Re: Viewing Calls

My last call charge was 19p in December 2011 !
SInce last June, my total has been £1.21p !
So I don't really need a pdf download.
However, I do a one click .jpg screen grab, when there is a call(s) charge, which I can export to pdf for password protection...

I'm a bit spoilt, as I have a free T-Mobile SIM, that gives me 300 minutes free calls to UK landline & mobiles, plus 300 free texts, pcm !
When the 12 month free offer runs out, I have several other mobiles that give me inexpensive calls, inc 0800, 0845, UK landline & mobile numbers.
chandu
Rising Star
Posts: 671
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Registered: ‎30-12-2010

Re: Viewing Calls

Yes, for me too.
Chandu.
Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Viewing Calls

As long as you don't get rid of the csv version, it's a nice quick small download which you can open in a spreadsheet (or text file if you want) and manipulate as you wish and even print to a pdf.
Oleo
Grafter
Posts: 58
Registered: ‎22-01-2009

Re: Viewing Calls

+ 1. thanks
w23
Pro
Posts: 6,344
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Registered: ‎08-01-2008

Re: Viewing Calls

Yes, plese make sure the csv stays (pdf is nice to view though).
Call me 'w23'
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