Very poor signal
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- Re: Very poor signal
19-09-2016 4:11 PM
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I have just run your online landline check and I got an OOPs something is wrong. Tried the 0800 number but there was a 30 min delay. Please check landline again and find a solution please
Fixed! Go to the fix.
Re: Very poor signal
26-09-2016 3:30 PM
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Testing your line isn't showing any obvious issues. Can you describe how your phone is connect to the socket?
Re: Very poor signal
26-09-2016 10:19 PM
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It is a double socket and the fiber router is plugged in the top one and the dect phone in the lower one.
Re: Very poor signal
27-09-2016 11:59 AM
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Is there a filter between the phone and the socket? The socket sounds like it's already filtered so shouldn't need one.
What's the issue you're seeing, is there noise on the phone line?
Re: Very poor signal
19-11-2017 10:42 PM
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Sorry it has taken so long to get back to you. The conversations break up even when we stand by a window. The phone is a BT6500
21-11-2017 2:51 PM
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Is there noise on your line and can you run through the troubleshooting here?
Have you also tried a different phone handset, preferably a wired one?
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