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Unwanted phone calls

Celt
Dabbler
Posts: 12
Thanks: 2
Registered: ‎30-06-2017

Unwanted phone calls

I am receiving phone calls from 01143073836 which after researching have found out it is from plus net. I have marketing preferences unticked so should not be receiving these calls. 

Can you please ensure this is stopped

7 REPLIES 7
Dancer2
Dabbler
Posts: 22
Thanks: 2
Registered: ‎26-11-2009

Re: Unwanted phone calls

Hi Celt I too have been receiving these calls, one 30 minutes ago.

I have checked the number and found it is a scam..beware.

I have now blocked the number on my landline and mobile.

So annoying.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

Celt
Dabbler
Posts: 12
Thanks: 2
Registered: ‎30-06-2017

Re: Unwanted phone calls

Cheers, never use landline as got my mobile. Gonna just unplug the phone I think. Gets annoying 5 or 6 times a day. Plusnet need do something about it as lots of customers having same issue
Dancer2
Dabbler
Posts: 22
Thanks: 2
Registered: ‎26-11-2009

Re: Unwanted phone calls

I agree..something should be done.

I was thankfully aware pretty quickly that it was a scam! But there are others out there that could quite easily be drawn in.

Thank you Celt. Good luck.

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Unwanted phone calls

@Celt wrote:
phone calls from 01143073836

 


@Dancer2 wrote:
I have checked the number and found it is a scam..beware.

If it was from the number that Celt mentioned, I don't believe it is.

 

Either way, I do apologise that you've both been received calls despite being opted out of marketing calls.

 

I've passed your numbers over to the relevant department to ensure they're removed from the dialler.

 

Apologies for any inconvenience/concern this has caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
Dancer2
Dabbler
Posts: 22
Thanks: 2
Registered: ‎26-11-2009

Re: Unwanted phone calls

Thank you Harry. Much appreciated.

I seem to have unsubscribed by mistake??? Can I please reverse this mistake? So sorry.

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Unwanted phone calls


@Dancer2 wrote:

I seem to have unsubscribed by mistake?

Please could you clarify what you've unsubscribed from? Huh

 

If you're referring to the forum thread, you can do this in the drop down menu at the top of the thread:

subscribe.png

 

If you're already subscribed to the thread it will say unsubscribe, if you're not, it will say subscribe.

 

If you're referring to something else, please let me know and I'll try to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
Dancer2
Dabbler
Posts: 22
Thanks: 2
Registered: ‎26-11-2009

Re: Unwanted phone calls

I accidentally ticked..something to do with subscription?? I am sorry..not sure where it came up?Huh

I think I need the men I. White coats!😰

Thank you for your help and patience.