Unstable Broadband on Noisy Line
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Unstable Broadband on Noisy Line
13-10-2020 4:14 PM
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My phone line is now so noisy that I can't make phone calls because of the noise. Tested the line using the Plusnet trouble-shooter and it failed (message in screen said Ooops contact Plusnet). Did this but gave up after waiting a very long time. Decided to use the Plusnet/BTW speed tester. When the test worked, my speed varied between 1.8 and 7.6Mb.
Can I face sitting on the phone for another endless call?
Re: Unstable Broadband on Noisy Line
13-10-2020 4:23 PM
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If it was the phone troubleshooter it might still have logged a fault. Log into your account and check for open tickets. You must get the phone fault addressed first and you will probably find that this cures the broadband issue.
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Re: Unstable Broadband on Noisy Line
16-10-2020 6:16 AM
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Moderators Note
This topic has been moved from Fibre to Home Phone
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If it fixed it click 'This fixed my problem'
Re: Unstable Broadband on Noisy Line
16-10-2020 11:29 PM
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Report a fault at http://faults.plus.net as this will create a fault ticket and get you into the queue for Plusnet to investigate further.
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