Unsolicited calls
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Unsolicited calls
26-10-2011 9:21 PM
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I understand that at least some callers use a National Consumer List.
I don't want to block with-held numbers, as I feel that in some cases this might block good calls.....or am likely to be wrong here?
Any ideas?
Regards
Re: Unsolicited calls
26-10-2011 9:31 PM
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If the call is via a company switchboard that is usually shown as number unknown although it doesn't need to be. Our system was set up so that the apparent number you were calling from was the main switchboard/reception number.
If the caller specifically requests it although again they can override that if needed.
Mobile calls from abroad (for example in my case when my daughter was calling from France on her mobile it was shown as International Unavailable on Caller ID
It is up to you but if non of the above apply it might be worth a try.
Re: Unsolicited calls
26-10-2011 9:39 PM
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These calls are always 'number withheld' and come from Indian call centres - so we can't understand them and they don't understand us ! - What's the point in that ?
What I find curious is that when we get caught out and actually answer these calls, that when we say that the previous occupier has died, the caller just puts the phone down without switching their sales pitch to us.
They are obviously using details from very old telephone directories, and if you ask them to please stop calling - they just put the phone down.
It has been interesting listening to my ten year old answering these calls (and disturbing his Playstation session), initially he was polite in his responses, now he makes up all sorts of stories and excuses to wind up the caller.
Re: Unsolicited calls
26-10-2011 9:44 PM
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My experiences are similar to yours Purleigh, although, as I say, I'm getting an increase in what I think are UK calls now.
I'll wait for other comments, however, perhaps blocking with-held numbers might be worth a try.
Regards.....Noel
Re: Unsolicited calls
26-10-2011 9:57 PM
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Re: Unsolicited calls
26-10-2011 10:02 PM
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Regards.....
Re: Unsolicited calls
26-10-2011 10:08 PM
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Re: Unsolicited calls
26-10-2011 10:14 PM
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Re: Unsolicited calls
26-10-2011 10:59 PM
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The main problem that I have encountered is the legitimate callers who withhold their numbers so the option to bar all anonymous calls is of limited use.
When screening unknown numbers there is an option where the caller has to state their name, then the phone rings, you pick up the phone and listen to the caller before deciding whether to accept the call or not. Many callers when asked to state their name think that they are leaving a message for an answering machine and start leaving a message only to get cut off after a few seconds. They then hang up before you get a chance to respond to the call.
So yes it can be configured to block unwanted callers but one has to be careful not to chose settings that stop you hearing from people you want to hear from.
Overall I have been happy with my purchase but agree that the product was high price and is now even higher. However this solution is cheaper in the long run and more flexible than paying a telephone service provider to bar selected incoming calls and/or calls with number withheld. If one has a serious problem with persistent nuisance calls I suppose one will find the price worth paying.
There is/was a rival cheaper product but I don't know how that compares.
Re: Unsolicited calls
26-10-2011 11:07 PM
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Re: Unsolicited calls
27-10-2011 9:52 AM
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One answer is an answering machine, used as a poor man's Truecall: one can use it to screen unknown callers, explaining in the greeting that one is doing this, and asking people to identify themselves. Friends and legitimate businesses will (probably) understand and not object – and salespeople will just ring off.
Re: Unsolicited calls
10-11-2011 1:20 PM
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Quote from: alanf There is/was a rival cheaper product but I don't know how that compares.
This was it. £67.25. http://www.callblocker.co.uk/
Re: Unsolicited calls
13-11-2011 6:42 AM
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Re: Unsolicited calls
15-11-2011 6:15 PM
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When I check on 1471 I get "we do not have the caller's number to return the call", which presumably means it is coming from abroad (?).
If these calls were coming from the uk I suspect there is something that could be done about it but presumably not from abroad, and as we do get occasional legitimate calls from family abroad I wouldn't want to do anything too drastic to stop them.
I guess we'll just have to grin and bear it
Re: Unsolicited calls
16-11-2011 12:30 AM
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If you have a phone which can display caller ID and has an answer machine for call monitoring you could select the Caller Display feature (99p per month extra with Plusnet Homephone). Then if the number displayed shows 'unavailable' don't answer the call. If the caller is genuine they will start to leave a message enabling you to screen and pick the call up if desired. Silent callers invariably ring off.
After a while you might find the frequency of such calls reduces - we did.
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