You can find the detailed information on call plans and tariffs here https://www.plus.net/help/legal/residential-phone-tariffs/
From that it appears that the 'Unlimited UK and Mobile' call plan provides up to 2000 minutes of inclusive calls to UK mobiles.
Please be aware that there is certainly a time limit of 60 minutes on inclusive calls to Landlines, after which the call becomes chargeable ( so you should call off and redial if you need a longer call ). I'm not sure if that applies to UK mobile calls ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
