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Unlimited UK & Mobile Calls

Anon
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Unlimited UK & Mobile Calls

I think this title is a little misleading.

The mobile minutes are not unlimited, I believe.

What period of time does the free minutes to mobiles include and where can I discover how much I have used?

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11 REPLIES 11
Mayfly
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Re: Unlimited UK & Mobile Calls

Ignore ....

Anoush
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Re: Unlimited UK & Mobile Calls

This call plan includes 2000 mobile minutes.
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Anon
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Re: Unlimited UK & Mobile Calls

In what time period and how do I know how much is used?

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.........................proud" say Pnet.
Anoush
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Re: Unlimited UK & Mobile Calls

Anytime of the day for that call plan, and I don't believe there is a way of checking how much you've used without adding up the calls individually from your itemised bill here: https://www.plus.net/plustalk/index.php?page=wlr_itemised_billing&view_bill_date=
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Anon
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Re: Unlimited UK & Mobile Calls

So its 2000 mobile minutes per month, otherwise no way of checking, no way of knowing when I am running up bills because minutes used up.

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198kHz
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Re: Unlimited UK & Mobile Calls

Are you sure @Anoush ?

 

Below is part of my 'Itemised Bill' page, showing the current totals for duration and cost of the different classes of call. I'm on the Anytime International 300 package, but the total time for international is still shown. Surely the same would apply to mobile calls if I was on the Unlimited UK & Mobile package?

 

Bearing in mind, of course, the 24-48 hour delay in the calls appearing on the page.

 

Image1.jpg

 

 

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Anoush
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Re: Unlimited UK & Mobile Calls

I stand corrected Smiley
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Anon
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Re: Unlimited UK & Mobile Calls

You might stand corrected, but you have still not told me if those minutes are per month or some longer time scale and I have asked several times.

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MrSilver
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Re: Unlimited UK & Mobile Calls

Unlimited UK & Mobile Calls:

Includes:-

Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 at any time (except calls to indirect access numbers (which include calling cards) and dial-up Internet access).

Mobile: Calls to UK mobile numbers at any time. Fair usage limit of 2,000 minutes applies. Hang up and re-dial before 60 minutes and you won't be charged.

That is from the legal bit on the homepage.

As it's a monthly charge assumption is it's a monthly usage like the other usage constraints, but understand you want more certainty.
Anoush
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Re: Unlimited UK & Mobile Calls

Yep, it's 2000 mobile minutes per month.
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Anon
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Re: Unlimited UK & Mobile Calls

I think going to the dentist would be easier.

Whatever happens always remember "We will do you
.........................proud" say Pnet.