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Unknown cid

Luck
Dabbler
Posts: 10
Registered: ‎02-06-2015

Unknown cid

Just moved to plusnet and just noticed that we no longer have caller id display on the phone but only unknown.
I read on the forum to dail *#234# and get sorry service requested is not available.
Could you look into this?
5 REPLIES 5
pwatson
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Unknown cid

Caller ID needs to be ordered separately and doesn't automatically transfer over if you had it with a previous provider.
It cost £0.99/month and is ordered through the Phone control panel in the Member Centre
https://portal.plus.net/plustalk/index.php?page=wlr_add_call_features
HTH
Luck
Dabbler
Posts: 10
Registered: ‎02-06-2015

Re: Unknown cid

Already ordered that when first sign up.
Luck
Dabbler
Posts: 10
Registered: ‎02-06-2015

Re: Unknown cid

Just going to remove and add it again and see it that sort it out.
PeterLoftus
Pro
Posts: 2,583
Thanks: 178
Fixes: 4
Registered: ‎27-05-2011

Re: Unknown cid

Its best to give them a ring. The website is iffy  Wink
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
catelliott
Grafter
Posts: 242
Thanks: 1
Registered: ‎05-02-2015

Re: Unknown cid

Hi there Luck Smiley
Just checked and it should be active on your line, is it working now?