Unable to contact plus net
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Unable to contact plus net
10-03-2017 9:17 PM
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My phone line is down and I can't speak or chat to anyone at plus net. Is there a problem? This is absolutely hopeless. This is the the first time I have needed help.............
Re: Unable to contact plus net
11-03-2017 11:59 AM
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Welcome to the forums.
The phone fault finder is at https://www.plus.net/my-account/tools/phone-troubleshooter which should allow you to log a fault
Re: Unable to contact plus net
11-03-2017 2:43 PM
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Hi there @Elewis
I am really sorry to hear you're having problems getting in touch with us to report a fault with your line. I've looked into your account and I can see that you've run the line test yourself last night and this has picked up on a fault.
The estimated response time we've been advised of is by 14/03/17 23:59:59
We'll keep you updated via this ticket on your account.
If this post resolved your issue, please click the 'This fixed my problem' button
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