Two Phone Lines
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Two Phone Lines
Two Phone Lines
03-10-2016 10:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi guys Just wondering; is it straightforward to set up a second phone line with PlusNet? Or do we have to do it directly through BT? We need one as we are converting our garage into holiday accommodation. Is there a cost effective way to do so?
Thanks

Re: Two Phone Lines
03-10-2016 11:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The easiest (Plusnet) route is to sign up as a new customer and ask for a line to be installed.
As a new customer, you will get the introductory discounts, and avoid any complications of having two phone lines attached to a single account.
However !, you might find it FAR CHEAPER and easier to manage, if you used VoIP to route the "holiday accommodation" telephone calls over your existing broadband connection.
Using VoIP means that you don't need an additional physical line and therefore save £215.88 on yearly line rental, and also call costs are usually cheaper than the equivalent provided by Plusnet or BT.
Try googling "voip providers" to get an idea of what is available, but Voipfone is a good place to start.
That said, you do need a reasonable broadband connection for VoIP to work reliably, but I've not had any problems on my 6Mbps ADSL connection.
Re: Two Phone Lines
03-10-2016 11:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks so much for this, really good advise I think. I have just checked and apparently we are due fibre optic in the next 4 months so I think we will probably wait and see as our holiday accommodation conversion will be finished around then. With the boosted speeds I assume we will then more readily be able to split the supply and even run a VOIP service as you suggest. Good plan? Thanks again.

Re: Two Phone Lines
03-10-2016 12:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sounds like a plan, although you should be able to get everything configured and running sooner.
Then when fibre arrives, simply swap your ADSL modem for a FTTC modem.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page