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Transfer Phone from BT to Plusnet

grahamandbeth
Newbie
Posts: 8
Registered: ‎09-01-2009

Transfer Phone from BT to Plusnet

I'm a Plusnet customer for broadband but take my phone from BT.  I'm considering moving the phone over to Plusnet as well... do I need to contact BT for any cancellation type stuff or is everything handled simply by requesting Plusnet phone from the "Product Change" page?
2 REPLIES
MrT
Grafter
Posts: 379
Registered: ‎30-06-2010

Re: Transfer Phone from BT to Plusnet

You've answered your own question - just use Product Change and PN will sort it. Just make sure your not part way through a BT contract or you'll get stung with cancellation charges.  Smiley
grahamandbeth
Newbie
Posts: 8
Registered: ‎09-01-2009

Re: Transfer Phone from BT to Plusnet

Sure thing, that's what I expected would be the case, thanks.  I've not got a contract with BT so I should be good to go.