Ticket #36223262

[#1]

Hi,
I have had my phone line on restricted service.
I paid my bill a couple of days ago but I still cannot make outgoing calls.
My details are all in the above ticket number.
Please can someone let me know what is going on.
Thank you

[#2]

Welcome to the Forum
Depends how you paid the bill  PN like to see it in their gruby fingers before they take action  A  DD takes 5 working days

[#3]

I paid using my debit card and it has come out of my account. It is also showing as fully paid when I checked my online bill.

[#4]

restrictions like this can take up to 24 hours to remove. I'm going to look at your ticket now and deal with this ASAP.

[#5]

As per the voice mail I left for you yesterday evening this has now been resolved. Apologies for this taking slightly longer than it should have.
Adam