Text to my landline taking hours to arrive
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Text to my landline taking hours to arrive
26-05-2013 3:52 PM
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Re: Text to my landline taking hours to arrive
26-05-2013 4:50 PM
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This will be the text curfew where texts sent in the small hours, are queued up till the morning.
The same thing happens to our text messages if we send texts late at night.
This page might help you out: http://www.ntstelecom.co.uk/BTTextnews.htm
Regards,
Matt
EDIT: helps to read the full message I guess haha.... Not sure why it would be delaying during the day ¬_¬
Re: Text to my landline taking hours to arrive
26-05-2013 4:56 PM
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Actually I had one from the wife the other day at 4am - she'd just come round from a major operation and was still under the influence of the anaesthetic so I let her off .......
Re: Text to my landline taking hours to arrive
26-05-2013 5:24 PM
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Quote from: Mattz0r This will be the text curfew ...
I am not sending text-to-speech messages. I am sending text messages to my text message enabled phone.
Quote Only Text-To-Speech calls are affected by the curfew. Text messages sent to SMS capable fixed
line phones are not affected.
Why is my service apparently set as text-to-speech (whilst still getting a text message, btw)?
Re: Text to my landline taking hours to arrive
28-05-2013 7:25 PM
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Re: Text to my landline taking hours to arrive
29-05-2013 5:22 PM
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Re: Text to my landline taking hours to arrive
29-05-2013 5:28 PM
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Sorry for the delayed response. We don't really have any control over the actual operation, we handle the billing and admin side - if something's not working, definitely best to raise a fault (or at least a ticket describing the issue, which we can then pass through to our phone faults team). Give's a nudge when it's done and we'll pass it on for you.
Re: Text to my landline taking hours to arrive
29-05-2013 6:05 PM
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[quote=http://en.wikipedia.org/wiki/Short_Message_Service]SMS message delivery is not guaranteed and are generally treated as lower-priority traffic than voice. Various studies have shown that around 1% to 5% of messages are lost entirely, even during normal operation conditions, and others may not be delivered until long after their relevance has passed.
Re: Text to my landline taking hours to arrive
29-05-2013 6:48 PM
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kmilburn: Yes, I can accept the possibility of a certain failure rate, as with mobiles; sometimes it happens. With my landline currently, however, two failures out of three is a bit more than 1-5%, and besides they are clearly not correctly 'labelled', shall we say, by the system.
Re: Text to my landline taking hours to arrive
30-05-2013 10:19 AM
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I've just checked the ticket and it's already with our phone faults team so no need for me to move it on anywhere for you We'll update you as soon as we can, hope things are resolved swiftly for you.
Re: Text to my landline taking hours to arrive
30-05-2013 6:46 PM
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Re: Text to my landline taking hours to arrive
02-06-2013 3:39 AM
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Quote Unfortunately the text service is not something that we support. I have tested your line to check for any issues but the line is testing clear. I can see that you were given a link for further information on our forums, apologies that we are unable to assist further with this.
Well thanks very much. Waste of bloody time me opening a ticket as advised then, wasn't it? And yes, she saw a link given to me but failed to understand that it was not helpful which is why I posted further in the thread, posts which she evidently didn't read in order to understand that. But then, you don't support the text service anyway.
Matt, it would be nice if you don't support a service for staff here not to advise customers to open tickets for such. Moreover, why do you carry a service if you don't support it?
Re: Text to my landline taking hours to arrive
02-06-2013 10:36 AM
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Re: Text to my landline taking hours to arrive
03-06-2013 2:33 AM
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Re: Text to my landline taking hours to arrive
03-06-2013 10:59 AM
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